---
title: "Intility is launching Operations Manager"
description: "Manage tickets and gain insight into operational status with the new Intility Operations Manager."
locale: en
url: https://intility.com/en/news/intility-is-launching-operations-manager
published: 2025-02-25T15:28:06.450Z
updated: 2026-09-30T11:37:59.945Z
---

# Intility is launching Operations Manager

Intility launches Operations Manager as part of Intility Platform Manager, an ITSM software ecosystem built on top of Intility's industrialized platform service.

Operations Manager provides real-time overview of support and operational activities and has extended functionality for creating, updating, and closing cases for administrators. The service is integrated with Intility Chat and supported by AI, providing immediate access to specialized resources.

Operations Manager is continuously developed with new functionality and will be expanded with features that ensure best practices for the following processes:

- Incident Management
- Change Management
- Problem Management
- Project Management

The service is available as an included service for all companies on Intility.